Privacy Policy
This policy outlines how we use, collect, and store your personal data when you visit our website.
In this policy, “you” applies to you as a user of our service or this site, and “we, our, us” refer to Emma West VA & Design Studio.
The type of personal information we collect
We currently collect and process the following information:
• Personal information, which may include: contacts and characteristics (for example, name and contact details), job titles and roles, email addresses and telephone numbers, geographical location.
• Usage data, collected by Google Analytics, including: browser types and versions, operating systems used, page views and navigation paths on this site, time and date pages on the site were accessed, your IP address, ISP, web pages you visited prior to visiting this website.
• Notification Data required when subscribing to our newsletter.
This information may also include details about your use of this website, including:
• Clicks
• Internal links
• Pages visited
• Scrolling
• Searches
• Timestamps
We share this information with Squarespace, our website analytics provider, and Google Analytics, to learn about site traffic and activity.
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
• Information about your browser, network and device
• Web pages you visited prior to coming to this website
• Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalized form.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses, which details the following:
• The functional and required cookies which are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
• The analytics and performance cookies which are used on this site, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• To register you as a new client
• To improve and manage our relationship with you
• To protect our business and this website.
• To improve our website and services through using analytics data.
We also receive personal information indirectly, from the following sources in the following scenarios:
• Technical data from Google Analytics, situated outside the EU.
• Search providers situated outside or inside the EU.
• Contact and Identity data from Companies House and the Electoral Register, situated inside the EU.
• Contact and Identity data from Social Media Platforms based inside and outside the EU, such as Facebook and LinkedIn.
We use the information that you have given us in order to:
• Fulfill the contract we have entered into with you, or are about to enter into
• Comply with legal or regulatory obligations.
We may share this information with third parties, such as:
• Service providers who provide accounting software, data storage, IT, email marketing services who are based inside and outside the EU.
• Professional advisers including accountant’s, lawyers, auditor’s, insurers, bankers, who provide professional services.
• HM Revenue and Customs and other authorities and regulatory bodies in the United Kingdom who require reporting activities relating to this business.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. This means that you have given clear consent for us to process your personal data for a specific purpose.
You are able to remove your consent at any time. You can do this by contacting Emma West by sending an email to emmaweststudio@gmail.com.
(b) We have a contractual obligation. This means that the processing is necessary for a contract you have with us, or because you have asked us to take specific steps before entering into a contract.
(c) We have a legal obligation. This means that the processing is necessary for us to comply with the law (not including contractual obligations).
(d) We have a legitimate interest. This means that the processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.
How we store your personal information
Your information is securely stored on secure servers.
We keep your personal data for the time period necessary in order to fulfil our contract with you, the obligations outlined in this privacy policy, or until you request that we delete your data. We are also legally obliged to keep some basic data about our customers for 6 years after they cease being a customer for tax reasons.
We will then dispose your information by deleting your data that we hold from any systems and databases that we use.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at emmaweststudio@gmail.com, 108 Indiana Building, Deals Gateway, London, SE13 7QD if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at emmaweststudio@gmail.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Our contact details
Name of Owner: Emma West
Address: 108 Indiana Building, Deals Gateway, London, SE13 7QD, United Kingdom
E-mail: emmaweststudio@gmail.com
Date Completed: 20/01/2021